Privacy Policy – GearUp Auto

Compliance and Data Protection

At GearUp Auto, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy by implementing industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Our data protection policies are designed to uphold transparency, security, and trust. We continuously update our security practices to stay aligned with legal requirements and technological advancements.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Types of Data Collected

We may collect the following types of personal data when you interact with our website or services:

• Contact Information: Name, phone number, email address, and mailing address.
• Vehicle Information: Make, model, year, VIN (Vehicle Identification Number), service history, and diagnostic data.
• Transaction Information: Payment details (processed securely via third-party providers), invoices, and billing history.
• Usage Information: IP address, browser type, operating system, and how you interact with our website.

How We Use Your Data

We use the collected information to:

• Provide and improve our auto repair and maintenance services.
• Schedule appointments and communicate about service updates.
• Process payments and maintain transaction records.
• Respond to inquiries, customer support requests, and feedback.
• Send promotional offers and newsletters (only if you have opted in).
• Improve our website functionality and user experience.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

• We provide clear notices when collecting personal information.
• We only collect data necessary for providing our services.
• We regularly update our Privacy Policy to ensure transparency and compliance with the latest regulations.

If any data breaches occur, we will take immediate action and notify affected individuals as required by law.

Data Security and Retention

We take security seriously and use appropriate safeguards to protect your personal data from unauthorized access, misuse, or loss. These measures include:

• Secure encryption protocols for data storage and transmission.
• Access controls and authentication procedures.
• Regular security audits and system monitoring.

We retain personal data only as long as necessary for business operations and legal compliance. Once data is no longer needed, we securely delete or anonymize it.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to control your personal information. You have the following rights:

• Right to Access: Request details about the personal data we hold about you.
• Right to Update: Correct any inaccuracies in your personal information.
• Right to Delete: Request the deletion of your personal data, subject to legal and operational limitations.
• Right to Opt-Out: Decline marketing emails or targeted advertising.
• Right to Data Portability: Request a copy of your personal data in a structured format.

To exercise your rights, you can contact us at [email protected]. We will process your request in accordance with applicable laws.

Third-Party Services

We may use trusted third-party service providers for:

• Payment processing (e.g., PayPal, Stripe, or other secure payment gateways).
• Website analytics (e.g., Google Analytics, to monitor website performance).
• Email communication (e.g., Mailchimp for newsletters).

These providers are required to protect your data and use it only for authorized purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. We encourage you to review this page regularly. If we make significant changes, we will notify you via email or a notice on our website.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: [email protected]
• tel: +91-984187826
• address:Wright Town, Jabalpur, Madhya Pradesh, India

We are committed to protecting your privacy and ensuring your personal information is handled securely and transparently.